Frequently Asked Questions

 

What comes in The Ipoopicker Box?

A:  The Ipoopicker Box will include 60bags for monthly use.

 

When are The Ipoopicker Box shipped?

A:  The Ipoopicker Box will ship momentarily to each new order and next box ship one month later. Of course, you can ask us to change the delivery time. Please send mail to us support@ipoopicker.com

  

How do I cancel my subscription? 

A:  To cancel your The Ipoopicker Box subscription, simply login to your account, and click the "Cancel" button. Or,send mail to us support@ipoopicker.com

  

I still haven't received my The Ipoopicker Box! 

A:  The Ipoopicker Box ship momentarily when you subscribe. Shipping takes 3-5 business days to be delivered. Check your tracking number to find the status of your The Ipoopicker Box delivery.

If you haven't received your The Ipoopicker Box by the 30th of the month, please contact support@ipoopicker.com.

  

What countries do you ship to? 

A:  Currently, The Ipoopicker Box only ships to the United States.

Note:  We're making preparations to ship worldwide.

  

How do I change my shipping address information?

A:  To change your shipping address, simply login to your account and edit the "shipping address" section.  Or send mail to support@ipoopicker.com

  

How do I find my tracking number?

A:  Current The Ipoopicker Box subscribers will receive an email with their USPS tracking number attached. Click the link in the email or enter the tracking number at USPS.com to track the status of your The Ipoopicker Box delivery.

Can't find the email? Check your spam folders or contact support@ipoopicker.com.

  

How much is shipping? 

A:  We currently offer FREE shipping in the United States.

  

 What payment options are available?

A:  We currently only accept payment by PAYPAL.